HOW DO I SUBMIT A CLAIM?

Claims must be posted to the following address, or clear copies may be faxed to the number below:

Fax No. (Claims):   0866 737 336
Tel No.  (Claims):   0860 104 940
E-mail: claims@denisinsurance.com

A claim may only be submitted AFTER a diagnosis by a registered dental health care provider has been completed.  The policyholder should notify the dental claims administrator within 3 months.  All benefits in respect of valid claims will be paid to the policyholder provided that the insured is in good standing.

The claimant must submit a valid diagnostic report or treatment invoice from a registered dental practitioner. A medical certificate indicating the nature of the external blow is required where claiming for accidental trauma benefits. The dental claims administrator may request clinical documentation and/or evidence to support the claim.

All benefit payments will be made payable to the principle member. All benefits will be processed electronically unless otherwise specified by member.