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Claims » How do I claim?

HOW DO I SUBMIT A CLAIM?

Claims must be posted to the following address, or clear copies may be faxed to the number below:


Denis Dental Plan
Denis Insurance Administrators
PO Box 114
Century City
7446

Fax No. (Claims):    021 528 5861
Tel No. (Claims):    086 010 4940
E-mail: claims@denisinsurance.com

A claim may only be submitted AFTER a diagnosis by a registered dental health care provider has been completed.  The policyholder should notify the dental claims administrator within 3 months.  All benefits in respect of valid claims will be paid to the policyholder provided that the insured is in good standing.

The claimant must submit a valid diagnostic report or treatment invoice from a registered dental practitioner. A medical certificate indicating the nature of the external blow is required where claiming for accidental trauma benefits. The dental claims administrator may request clinical documentation and/or evidence to support the claim.

All benefit payments will be made payable to the principle member. All benefits will be processed electronically unless otherwise specified by member.