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Our Products are insured by Guardrisk, an AA rated insurer FSP26/10/75

 

Denis Background

Dental Information Systems (Denis)

Denis is the largest independent dental claims administrator in South Africa.
During the past 12 years, Denis has successfully made its mark in the South African Healthcare industry.

Operating through selected existing medical schemes, Denis has become well established as the market leader in dental benefit management, currently representing 1.5 million lives in dental insurance benefits. Denis offers a unique set of insured dental benefits, managed by a powerful rules-based management system, which enables dental costs to be effectively managed to the benefit of patients, the medical schemes and dentists alike.

The Denis team of over 150 staff members includes 8 full time dentists, 6 oral hygienists, 30 dental nurses, various IT programmers and more than 50 Call Centre consultants. More than 2 000 calls are routed daily from both service providers and members to the call centre and over 100 000 dental claims are processed monthly.

There are a number of benefits to members of medical schemes contracted to Denis. These include customised benefits for each individual in the family, no flat fee for a year, second opinions and treatment options, pre-notification and education. Members also have access to the Denis Dental Wellness programme, which is aimed to educate patients about certain treatments in order for them to make informed decisions.

Denis offers a unique dental management system to enable health care managers, medical funds administrators and insurers to effectively control dental costs and ensure that only appropriate, quality treatment is administered.

By accumulating extensive patient clinical history the Denis system creates an electronic tooth chart per patient against which every claim is verified, specifically to reduce the potential for over billing and inappropriate or excessive treatment.


In this way, Denis is a powerful tool designed to manage every tooth in the patient’s mouth.

DENIS at a glance
  • Denis is the largest independent dental claims administrator in South Africa.
  • Denis is a BEE accredited organisation.
  • Denis employs over a 150 people, processes 100000 dental claims monthly and takes in excess of 2 000 telephone calls daily in its call centre.

 

 

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